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Unlock IT Efficiency with X-Ray Vision for Virtualized Data Centers One Click to Root Cause Growing adoption of virtualization and micro-services has given organizations much more flexibility, but multiple layers of obfuscation between the applications and infrastructure make it increasingly difficult for IT staff to identify the root cause of performance issues. Virtualization is also happening across the stack from applications to infrastructure including servers, storage, and networking. This simplifies IT service deployment dramatically, but creates performance monitoring and management visibility challenges for IT staff. Most existing performance management solutions focus on specific components in the stack and can’t provide end-to-end full stack visibility of the data center. As a result, IT staff spend much of their time fighting fires and trying to identify root cause, jumping from one tool to another looking for information, and sitting in finger-pointing meetings. In addition, IT staff lacks the end-to-end correlated analytics and empirical data to make informed decisions about data center optimization and planning. Uila Application-Aware Infrastructure Performance Monitoring gives IT infrastructure and operations professionals the ability to identify root cause issues with one click. Uila’s full stack visibility and correlated analytics help ensure peak application performance and accelerated IT project efficiency. Uila’s agentless solution monitors everything from the end user experience, application server performance, infrastructure compute, and storage to networking resources – both in the virtual and physical layer.
CPU Memory Storage Networks End User Experience
Solution Benefits One-click root cause for virtualized data centers Troubleshoot in minutes, not hours or days time Eliminate finger-pointing by providing correlated  cross functional forensics Reduce application service down time Assure application peak performance with preemptive service remediation Guarantee application response time and  24x7 availability Proactively monitor applications from the end  user perspective Prove root cause domains to data center external  factors, i.e., client device, remote site or WAN Get more out of existing infrastructure and cut unnecessary spending Identify overprovisioned infrastructure Make infrastructure upgrades count -- pinpoint  bottlenecks that affect critical applications Eliminate complicated, expensive, and siloed  monitoring tools
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Uila Dashboard  Application Topology
Application Intelligence and Analysis Completes IT Operations Full Stack Visibility Auto-discover over 4000 applications with deep packet inspection Application performance monitoring tracks response time and service level Service availability monitoring alerts on service disruptions Application dependency mapping for multi-tier application insights Application transaction metadata enables inter-departmental collaboration Server OS process level metrics correlates root cause with application server Full stack visibility covers application, compute, storage, and network Agentless architecture is easy to deploy and doesn’t impact performance Immediate Pinpoint Application Performance Issue to Infrastructure Bottleneck 1-Click Root Cause automatically identifies bottlenecks Exonerate infrastructure with correlated full stack evidence Application-to-infrastructure correlation bridges the IT troubleshooting gap Infrastructure health visualization shines a spotlight on application bottlenecks Supports modern infrastructure including hyper-converged, software defined storage and networking East-west network traffic analysis eliminates monitoring blind spots Virtualized and physical server monitoring with OS process level details End User Experience Monitoring – Be the first to know and fix End user response time tracking proactively alerts IT to service degradation Response time analysis breaks down delay by server, network, and clients Site-by-site and client-by-client analysis isolates and correlates user issues to real root cause 1-click root cause correlates end user issue to real root cause Transaction history provides metadata for application server issue investigation Network flow analysis reveals network issues and stress affecting application servers
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Feature Highlights
Architecture & Solution Components
Uila Management and Analytics System (UMAS)
The   core   of   Uila   virtual   infrastructure   architecture   is   a   big   data   store   and   analytics   engine   that   are designed   from   ground   up   to   scale-out   to   accommodate   large   data   center   deployment   with   thousands of   servers,   to   scale-in   to   record   data   in   high   resolution,   maintain   history   data   while   maintaining   real time    responsiveness.    Built-in    redundancy    o ff ers    high    availability,    removes    downtime,    and    reduces maintenance overhead. The   patent-pending   analytics   engine   is   the   brain   that   correlates   application   to   infrastructure   performance metrics,   the   smarts   to   pinpoint   infrastructure   root   cause   why   application   performance   is   degraded.   The trending   reports   generated   from   historical   data   helps   identify   infrastructure   hot   spots,   and   maintains optimal   application   performance.   The   Uila   Dashboard   o ff ers   simple   and   yet   powerful   way   to   view   the results   of   the   analytics   engine   and   reveal   the   health   of   applications   and   the   underlying   infrastructure   in compute, storage, physical and virtual networks.
Virtual Smart Tap (vST)
Virtual   Smart   Tap   (vST)   is   deployed   in   a   distributed   manner   across   the   data   center.   The   vST   installs   in   the   host as   a   small   foot   print    and   e ffi ciently   designed   guest   VM   where   it   promiscuously   listens   to   all   tra ffi c   that traverses   the   virtual   networks   (North-South   and    East-West).   Using   embedded   Deep   Packet   Inspection   (DPI) technology, the vST identi fi es unique applications and their attributes. The   vST   measures   application   response   time,   network   latency,   and   other   network   performance   data   in   meta data   form.   No   packet   payload   is   stored,   thus   removing   the   risk   of   exposing   sensitive   data.   The   vST   passes   this Application    &    Network    Metadata    to    the    Virtual    Information    Controller    (vIC)    for    further    processing    and correlating with the infrastructure metadata collected by the vIC.
Virtual Information Controller (vIC)
Virtual    Information    Controller    (vIC)    is    the    integration    conduit    to    the    data    center    Virtualization Management    System    e.g.    VMware     vCenter.     The     vIC    retrieves     your     infrastructure     con fi guration     as    a   template    to    build Uila    monitoring    domain and to  streamline deployment. The   vIC   collects   network,   storage   and   compute   performance   metrics   that   are   maintained   by   vCenter, combines    it    with    the    application    and    network    metadata    from    all    deployed    vSTs,    and    then    securely transmits it to the Uila Management and Analytics System, either on-premise or in the cloud.
Uila Management and Analytics System (UMAS)
Uila vIC Virtual Information Controller
Converged Physical Infrastructure
Event Manager/ Help Desk
Virtualization Management Center
Application  & Infrastructure Metadata (SSL)
Application & Network Metadata
Compute Network Storage
Computer, Storage, Network Configuration +  Performance Data
Data Storage
Uila vST Virtual Smart Tap vSwitch Hypervisor
System Requirements CPU Memory Storage Remark 
Virtual Smart Tap (vST)
1 vCPU (1 Core)
1 GB virtual memory 2 GB virtual storage, local
Virtual Information Controller (vIC)
1 vCPU (2 Cores)
4 GB for small deployment with <500VMs 8 GB for medium deployment with 500~1000VMs 16 GB for large deployment with 1000~2000 VMs
8 GB virtual storage, local, thin provision
Uila Management & Analytics System (UMAS)
1 vCPU (4 Cores)
32 GB virtual memory 24 GB reserved
800 GB by default, local, thin provision
1. Not required for Uila Cloud  2. Default 2-month data retention period 3. Able to expand disk on the fl y to   accommodate   larger   DC   or longer data retention period
Note: The default requirement is for monitoring up to 1,000 VM and Physical Devices. Refer to Installation Guide or Contact Uila if your deployment is larger than 1,000 units. Internet Browser  Windows: Firefox, Edge, Chrome OS X: Safari, Firefox, Chrome, Opera Linux: Firefox, Chrome Hypervisor VMware vSphere ESXi 5.0, or higher vCenter Server 5.0 or higher
VMware/ NSX
vSphere ESXi 5.5, or higher NSX 6.2, or higher
Hyper-V  Standalone or Cluster mode Windows 2012 R2 or higher System SKUs Description Remark Uila AA-IPM Annual Subscription License for x number of pCPU sockets  Including software updates and support (Refer to www.uila.Com/support) Uila AA-IPM Perpetual License for x number of pCPU sockets  Software update and support purchased separately. See PS-AIPM-x Annual Support for Uila AA-IPM Perpetual License for x number of pCPU sockets  Including software updates and support (Refer to www.uila.com/support)
1. pCPU is a physical socket populated with CPU chipset in a server or host. 2. x starts from 5, 10, 25, 50, 100, 500. Call Uila for additional SKU About Uila Uila gives IT infrastructure teams x-ray vision for their data center operations and end user experience. Designed specially for virtualized environment, our application-aware infrastructure performance monitoring, service dependency mapping and full stack correlation with 1 click root cause analysis provide instant visibility into hotspots and bottlenecks. Uila solution includes patented deep packet inspection technology that understands over 4,000 application protocols for transactional meta data analysis. Our customers use Uila solution to cut time to resolution from days to minutes, keep application at peak performance at all time and ensure end user satisfaction to the fullest. Uila was founded by network management industry executives with deep expertise in network traffic and infrastructure analysis.
Tel: +2712 386 9000 Fax +2786 589 1036 Cell: +2782 326 0405 Email: leon@mboneni.co.za 3-231 Rust Building Frikkie Meyer Street Pretoria Industrial